Customer guide
From your account to a running server
Ten short steps for everyone who bought CloudZH or wants to try it. No prior knowledge needed: each step says what to click and what to type.
1. Create your accountAt account.cloudzh.app, protected by a passkey or two-factor sign-in.
2. Get a licenseRedeem a trial code or buy a subscription.
3. Your license emailOne license key per server, and where to find your keys again.
4. Prepare the serverHardware, Ubuntu and a fixed address at home.
5. Domain or home networkHTTPS from anywhere, or LAN mode at home only.
6. Install CloudZHRun the installer, enter your license key, sign in.
7. Everyday useApps, friends, backups, updates, System Health.
8. Move or reinstallRelease a server, reuse its key, replace a key.
9. Subscription & invoicesChange or cancel, download invoices.
10. Get helpSupport requests, Discord and
zh doctor.
What you need
- An email address you can read on your computer.
- A machine for the server: 64-bit Intel or AMD with at least 4 cores and 8 GB of memory, see step 4.
- A second computer (Windows, macOS or Linux) to download files and type commands.
- Access to your router, to give the server a fixed address.
- Optional: your own domain with DNS at Cloudflare, for access from outside your home.
Placeholders
Commands use placeholders. Replace them, angle brackets included, with your own values.
| Placeholder | Stands for | Example |
|---|---|---|
<user> | The Linux user you create while installing Ubuntu | anna |
<server-ip> | The address of the server in your home network. Step 4 shows how to find it. | 192.168.1.200 |
example.com | Your own domain, if you use one | app.example.com |